Grievance Redressal Form

Privyhomes Private Limited is committed to providing transparent, efficient, and reliable real estate and workspace solutions. If you have a complaint regarding our platform content (listings, imagery, property details) or a service/consumer issue, please complete this form and submit it to our grievance team.

Grievance Redressal Form

1. Complainant Details

Full Name: _______________________________________
Email Address: ___________________________________
Phone/Mobile Number: _____________________________
Company Name (if applicable for Coworking/Managed Offices): ____________________________

2. Nature of Grievance
(Please check/tick the relevant category)

[ ] Content Complaint: Incorrect property listing, misleading images, outdated pricing, intellectual property infringement, or unauthorized listing.
[ ] Consumer / Service Complaint: Issue with a property transaction (Buy/Sell/Rent), coworking space booking, site visit coordination, or employee conduct.
[ ] Other: _______________________________________

3. Property / Transaction Details

Property ID / Listing Link (if applicable): _______________________________________
Booking Reference / Invoice Number (if applicable): ____________________________
Property Location / Project Name: _______________________________________

4. Description of the Complaint
Please provide a clear and concise summary of the issue. Include specific dates, facts, and the exact problem encountered:

5. Supporting Documents
Please attach any relevant proof to expedite the resolution process (e.g., screenshots of listings, payment receipts, written communication transcripts).

Attached Documents: [ ] Yes [ ] No

6. Declaration
I hereby declare that the information provided in this grievance form is true, accurate, and complete to the best of my knowledge and belief.

Signature of Complainant: ___________________________
Date: ______________________

How to Submit This Form
Please email the filled copy of this form along with your supporting documents to our Grievance Redressal Officer.

Grievance Redressal Officer: Lokender Singh (HR & Administration) Email: grievance@privyhomes.in (or your preferred corporate email) Privyhomes Private Limited
Note: We acknowledge all received grievances within 48 business hours and aim to resolve all legitimate consumer and content complaints within 15 working days.

Accessibility adjustments on this site

Safety Guide: Secure Real Estate & Workspace Journeys

At Privyhomes Private Limited, your safety, financial security, and peace of mind are our absolute priorities. Whether you are buying an apartment, inspecting agricultural land, or booking a managed office space, we want to ensure your journey is completely secure.

Please review this safety guide before initiating transactions or scheduling property visits.

1. Financial & Digital Safety (Anti-Fraud)
Online property search platforms can sometimes be targeted by unauthorized third-party bad actors. Protect yourself by following these strict financial guardrails:
Verify Identity Before Paying: Never transfer token money, booking deposits, or advance rent without verifying the absolute authenticity of the owner, builder, or broker. Always cross-check identity documents and property ownership papers (such as title deeds).
Keep Communications Transparent: Stick to corporate communications. If you are dealing with a Privyhomes representative, ensure their email address matches our official domain (e.g., @privyhomes.in) and feel free to cross-verify their credentials with our HR team managed by Lokender Singh.
Avoid Cash Transactions: Avoid giving large cash advances. Always prioritize traceable, secure banking channels (NEFT, RTGS, IMPS, or official online gateways) and insist on an immediate, stamped payment receipt.
If It Sounds Too Good to Be True, It Is: Be highly cautious of listings offering premium luxury properties or modern office cabins at unrealistically low prices. This is the most common tactic used in online rental and buying scams.
2. Safe Site Visits & Physical Inspections
Going out to inspect new residential complexes, commercial setups, or remote agricultural plots requires practical situational awareness:
Share Your Location: Always let a family member, business partner, or friend know exactly where you are going, who you are meeting, and what time you expect to return.
Meet in Public/Daylight Hours: Schedule your physical site visits and property walk-throughs during broad daylight. If a property is in an isolated or under-construction area, request to meet the agent or seller at a well-known public landmark first.
Go with a Companion: Whenever possible, bring a family member, colleague, or friend along with you to property inspections.
Construction Site Safety: When visiting upcoming projects by builders or raw commercial spaces under construction, stay alert for physical hazards. Wear appropriate footwear, follow safety signs, and do not wander into unmarked, unlit structural zones.
3. Safe Coworking & Workspace Environments
When utilizing our shared office solutions, dedicated desks, or premium cabins, your daily operational safety is built into our spaces:
Secure Your Belongings: While our managed spaces feature security personnel and surveillance, always keep your personal electronics, wallets, and sensitive business documents secure when leaving your desk or cabin.
Follow House Rules: Adhere strictly to the fire safety protocols, emergency exit paths, and access control guidelines specific to your booked workspace.
Report Suspicious Activity: If you notice unauthorized individuals wandering around private corporate cabins or secure badge-only zones, report it immediately to the on-site floor manager or our administrative team.

🛑 See Something Suspicious?

If you spot a fraudulent listing on our portal, experience a safety issue during a site visit, or suspect someone is falsely using the name of Privyhomes Private Limited, report it immediately using our Grievance Redressal Form or email our support desk. Our management team, led by our Directors Anita Kanwar and Ganga Singh, reviews all safety escalations with strict urgency.

Grievance Redressal Form

1. Complainant Details

Full Name: _______________________________________

Email Address: ___________________________________

Phone/Mobile Number: _____________________________

Company Name (if applicable for Coworking/Managed Offices): ____________________________

2. Nature of Grievance (Please check/tick the relevant category)

[ ] Content Complaint: Incorrect property listing, misleading images, outdated pricing, intellectual property infringement, or unauthorized listing.

[ ] Consumer / Service Complaint: Issue with a property transaction (Buy/Sell/Rent), coworking space booking, site visit coordination, or employee conduct.

[ ] Other: _______________________________________

3. Property / Transaction Details

Property ID / Listing Link (if applicable): _______________________________________

Booking Reference / Invoice Number (if applicable): ____________________________

Property Location / Project Name: _______________________________________

Attached Documents: [ ] Yes [ ] No

6. Declaration I hereby declare that the information provided in this grievance form is true, accurate, and complete to the best of my knowledge and belief.

Signature of Complainant: ___________________________

Date: ______________________

Accessibility adjustments on this site

Safety Guide: Secure Real Estate & Workspace Journeys

1. Financial & Digital Safety (Anti-Fraud)

Online property search platforms can sometimes be targeted by unauthorized third-party bad actors. Protect yourself by following these strict financial guardrails:

Verify Identity Before Paying: Never transfer token money, booking deposits, or advance rent without verifying the absolute authenticity of the owner, builder, or broker. Always cross-check identity documents and property ownership papers (such as title deeds).

Keep Communications Transparent: Stick to corporate communications. If you are dealing with a Privyhomes representative, ensure their email address matches our official domain (e.g., @privyhomes.in) and feel free to cross-verify their credentials with our HR team managed by Lokender Singh.

Avoid Cash Transactions: Avoid giving large cash advances. Always prioritize traceable, secure banking channels (NEFT, RTGS, IMPS, or official online gateways) and insist on an immediate, stamped payment receipt.

If It Sounds Too Good to Be True, It Is: Be highly cautious of listings offering premium luxury properties or modern office cabins at unrealistically low prices. This is the most common tactic used in online rental and buying scams.

2. Safe Site Visits & Physical Inspections

Going out to inspect new residential complexes, commercial setups, or remote agricultural plots requires practical situational awareness:

Share Your Location: Always let a family member, business partner, or friend know exactly where you are going, who you are meeting, and what time you expect to return.

Meet in Public/Daylight Hours: Schedule your physical site visits and property walk-throughs during broad daylight. If a property is in an isolated or under-construction area, request to meet the agent or seller at a well-known public landmark first.

Go with a Companion: Whenever possible, bring a family member, colleague, or friend along with you to property inspections.

Construction Site Safety: When visiting upcoming projects by builders or raw commercial spaces under construction, stay alert for physical hazards. Wear appropriate footwear, follow safety signs, and do not wander into unmarked, unlit structural zones.

3. Safe Coworking & Workspace Environments

When utilizing our shared office solutions, dedicated desks, or premium cabins, your daily operational safety is built into our spaces:

Secure Your Belongings: While our managed spaces feature security personnel and surveillance, always keep your personal electronics, wallets, and sensitive business documents secure when leaving your desk or cabin.

Follow House Rules: Adhere strictly to the fire safety protocols, emergency exit paths, and access control guidelines specific to your booked workspace.

Report Suspicious Activity: If you notice unauthorized individuals wandering around private corporate cabins or secure badge-only zones, report it immediately to the on-site floor manager or our administrative team.

​

🛑 See Something Suspicious?

2. Nature of Grievance
(Please check/tick the relevant category)

6. Declaration
I hereby declare that the information provided in this grievance form is true, accurate, and complete to the best of my knowledge and belief.